FAQs
How can I see a demonstration of an ERA Software Systems product?
ERA Software Systems provides free online demonstrations of our products using a web-based meeting tool. Demonstrations can be tailored to review items of special concern to you and your organization. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 1-562-983-7510.
ERA Software Systems also attends meetings of NCURA, SRA International, FDP, etc where you can stop by our vendor booth to arrange a product demonstration.
Where can I get additional information about ERA Software Systems product offerings, technical requirements and product pricing information?
Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 1-562-983-7510.
What support is provided for ERA Software Systems products?
ERA Software Systems’ toll-free telephone is staffed from 8 am to 8 pm ET. In addition, we have a 24/7 web-based service request system that is monitored and allows sites to report detailed problems, enhancements, or questions directly to the support team at ERA Software Systems.
My organization is facing budget constraints, why should I use an ERA Software Systems product?
ERA Software Systems understands the budget concerns that many research organizations are currently facing. We believe that our hosted (SaaS) FastGrant stand-alone product is a very robust system (includes proposal management and tracking. electronic approval and routing, system to system Grants.gov submission and reporting) and provides great value for the money, especially for organizations looking to implement grants management software while facing budget constraints.
What other services are provided by ERA Software Systems?
ERA Software Systems offers professional services including product customizations, project management, business process analysis, implementation, testing and training.